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Background

The Tier 3 meeting of GLN is an opportunity to enhance learning within the group and to discuss key findings/ issues. The focus of this meeting will be discussing metrics to measure corporate citizenship performance and continuing to refine thinking related to building shared solutions to common issues.

Why measurement?

The Economist’s recent special section devoted to corporate responsibility underlined the fact that companies are no longer asking themselves why corporate responsibility is important. Indeed, the conversation has moved to the how – how can and should companies implement a strategic, coherent corporate responsibility strategy, one which adds value to the business while maximizing positive impacts on society? Measurement is a large component of the how. Yet, in order to answer the how, we have to begin with the what. Varying definitions of corporate responsibility abound. Indeed, as discussed at the GLN’s last Tier 3 meeting in November 2007, these loose definitions are not helping matters. Instead, they are muddying the waters, hampering the good efforts of companies to effect strategic social change and are beginning to tarnish the image of corporate responsibility. They are also making it difficult for companies to measure corporate responsibility performance.

This session will focus on the what and the how of corporate responsibility measurement for leadership companies. The conversation will coalesce around the following:

  • Benchmarking current approaches to measurement: with a whole industry now focusing on measuring and helping companies report on compliance with certain emerging global corporate responsibility standards, GLN members shall share what socalled “lagging” indicators they are currently defining, measuring and reporting to comply while providing commentary on why a compliance approach to measurement is necessary but insufficient.
  • Creating a corporate responsibility performance management solution: the GLN prides itself on leading edge thinking in collaboration with its members. GLN companies will outline what they are doing to define “leading” indicators of corporate responsibility performance, indicators which help make the case for corporate responsibility being a key driver of business success, while also creating positive social and environmental value.

Why shared solutions to common issues?

Companies, government and civil society groups alike are beginning to understand the need to move away from an ad hoc, company by company, NGO by NGO, government by government, approach to finding lasting solutions to seemingly intractable social, humanitarian and environmental issues. Great individual strides have been made in certain areas and positive impacts have been created. But questions persist related to missed opportunities. A so-called shared responsibility gap is becoming increasingly apparent. This session will focus on discussing collaborative models to unearth shared solutions. The conversation will coalesce around the following:

  • Forms of partnership and collaboration: GLN companies, individually and, increasingly with others, are beginning to work to define issues and create shared solutions to them. GLN companies will share some of these success stories with a view to teasing out shared responsibility gaps. Was each solution as successful as it could have been? What is essential to get collaborations right?
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